How to effectively delegate tasks…

Kısa olan iş hayatı geçmişime rağmen bugüne kadar benim bile pek çok kez karşıma çıkan bir probleme deyinmek istiyorum; Müdürümüzün bizden tam olarak ne yapmamızı istediğini anlayamamamız daha doğru bir ifadeyle onun doğru şekilde bize aktaramaması. David Maister bizden bir görev yapılmasını istenildiğinde sormamız gereken soruları (ya da bir istekte bulunurken bizim açıklamamız gereken noktaları) özetleyen güzel bir yazı yazmış. Faydalı olacağını düşündüğümden sizlerle paylaşmak istedim.


Whether you are being given work to do by a client or a boss, it’s common that people will assign work to you badly, and that will cause you problems.
How can you do what they want if they don’t tell you clearly what they want?
The key is to take responsibility and ask permission to ask questions.
When someone gives you a task to do, say something like ‘I really want to do a great job for you, so can I clarify a few things?’ Most people will say ‘Yes.’ You can then be sure you understand the following details about your assignment –

1. The context of the assignment – ‘Please could you tell me what you are going to do with this when I get it done, tell me who is it for, and where does it fit with other things going on?’
   
2. Deadline – When would you like it, and when is it really due?
   Scope – Would you like me to do the thorough job and take a little longer, or the quick and dirty version?
   
3. Format – How would you like to see the output of my work presented? What would make your life easier?
   
4. Time budget – Roughly how long would you expect this to take (so I can tell whether I’m on track or not?)
   
5. Relative priority – What’s the importance of this task relative to the other things you have asked me to do?
   
6. Available resources – Is there anything available to help me get the job done? For example, have we done one of these before?
   
7. Success criteria – How will the work be judged? Is it more important to be fast, cheap or perfect?
   
8. Monitoring and scheduled check points – Can we, please, schedule now a meeting, say, halfway through so I can show you what I’ve got and ensure that I’m on track for your needs?
   
9. Understanding – can I just read back to you what you’ve asked me to do, to confirm that I got it down right?
   
10. Concerns – before I get started can I just share with you any concerns about getting this done (e.g., other demands on my time) so that I don’t surprise you later?

Kaynak: http://davidmaister.com/blog/53/What-Do-You-Want-From-Me